The majority of our customers find their initial purchase to be a perfect fit. Our advanced algorithms and Artificial Intelligence, refined by thousands of diverse body types in our database, ensure a tailored fit with a 95% success rate. Whether you opt for self-measurement or use our Automatic Sizing Technology,
rest assured of a near-perfect fit.
OUR FIT GUARANTEE POLICY ENSURES A HASSLE-FREE PURCHASE:
1. Need alterations? Simply visit your local tailor, snap a picture of the receipt, and send it to us. We'll provide a store credit or refund (up to $100 per suit).
2. Collaborate with our team. If alterations aren't feasible, SUITABLEE will remake your first order to meet your sizing specifications.
Please note that we do not offer refunds, as fabric for each of your garments is cut based on your measurements and customizations. However, our excellent customer service team always works very closely with customers to find a resolution. Based on our discretion, a credit may be issued
At SUITABLEE, we're dedicated to providing you with a true custom experience. Each suit is meticulously crafted exclusively for you, based on your precise measurements, fabric preferences, and customizations. With our Fit Promise, we guarantee satisfaction. If your order doesn't meet your expectations, don't hesitate to reach out. We're committed to making it right. Contact our Customer Experience team at [email protected] or call us toll-free at 1-855-979-7848, and we'll assist you every step of the way.
Return Policy:
Please note that we do not offer refunds due to the custom nature of our suits, tailored to your measurements and preferences. Should you encounter any issues with your garments, kindly inform our customer experience team within 10 days of receiving your order.
Returns are subject to SUITABLEE's discretion and will be refunded in the form of a SUITABLEE Gift Card.
SUITABLEE will only accept returns for items in pristine, unworn condition, with all tags intact.
Altered or adjusted items will not be accepted for return.
We're here to ensure your satisfaction with every SUITABLEE purchase.