RETURNS | Custom Suits Made Easy.

Returns policy

Since all our garments are unique to your size and customized for you, we de not offer any refunds. However, if you are unhappy with your SUITABLEE product, we can determine an appropriate action by following the steps below. An appropriate action may be that SUITABLEE will have your garment altered or remade.

• 1. Please contact us at [email protected] within 10 days of receiving your garment. Please describe the issues with the product and attach photos supporting this. A member of our Customer Service team will contact you within 24 hours.
• 2. Once the dedicated SUITABLEE Customer Service representative determines an appropriate action, you may be required to ship the unworn and undamaged garment (tags still on). We will require the original invoice or order email in the package as well.                                                                                      
• SUITABLEE custom garments can be sent to:

• SUITABLEE

  ATTN: CUSTOMER SERVICE: RETURN

  194 SAINT-PAUL St W #415

  MONTREAL, QUEBEC

  H2Y 1Z9

   

Once we receive the returned item, we will begin remaking or altering your garment. SUITABLEE has the right to deny any remakes that is believed to have been previously worn or damaged by the customer. If you should change your mind for any of your garment’s choices, we are not required to remake or alter your order as every garment at SUITABLEE is custom.

N.B. Once we've shipped your item/s or you've taken possession of your garments, we are no longer responsible for the items as they are your property. Any holes, rips, stains, etc. are not our responsibility. There are no credits or refunds for items that you have taken possession of.