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Frequently Asked Questions

What should I expect in my appointment?

A fun and unique experience! A virtual consultation lasts about 20 minutes. We budget that much time for our specialists to tell you about our company and to show you our collections. It's a great way for our staff to prepare and equip you with all the information required in order to make all the right choices for your purchase. We'll be glad to answer all your suit questions! We will guide you through the buying process.

How long will the appointment take?

The average appointment takes 30 minutes. We usually recommend our customers to have a series of pictures of suits that they really like so that we can guide you through the thousands of choices much more smoothly. We cannot guarantee a full session should you be late.

Can I cancel my appointment?

We have a policy that does not allow you to modify an appointment in the final 12 hours before the appointment.

If that's not the case, please do reschedule or cancel your appointment using the e-mail you will receive when you book an appointment.